Authenticity

Our Authenticity Promise

At Time & Torque, we understand the importance of trust when purchasing luxury timepieces. Every watch we sell undergoes rigorous inspection and verification to ensure authenticity and quality.

Verification & Provenance

  • Professional Authentication: Each watch is examined by qualified watchmakers using industry-standard tools.

  • Serial Number Verification: All serial and reference numbers are checked against manufacturer records where available.

  • Manufacturer Documentation: Where possible, watches are sold with their original certificates, boxes, and warranty papers.

Condition Disclosure

  • Full Transparency: Product descriptions clearly state the condition of each watch, including any visible wear.

  • No Misleading Claims: We do not advertise features that a watch does not have (for example, water resistance is not guaranteed unless explicitly tested).

Warranty & Consumer Rights

  • Warranty Coverage: All pre-owned watches include a minimum 3-month mechanical warranty, unless the manufacturer warranty exceeds this period.

  • Australian Consumer Law: Customers are always entitled to a remedy if an item is faulty, significantly not as described, or otherwise fails to meet consumer guarantees.

Business Identity & Contact

Time & Torque Pty Ltd is an Australian-registered business. Our ABN and business details are publicly available:

  • Company: Time & Torque Pty Ltd

  • ABN: 88 687 509 191

  • Address: 55 Pyrmont Bridge Road, Pyrmont NSW 2009

  • Phone: +61 465 119 999

  • Email: gab@timeandtorque.com.au

Why Shop With Us

  • Transparent pricing with no hidden fees.

  • Secure checkout and encrypted transactions.

  • Dedicated after-sales support for all customers.

  • A commitment to honesty and professionalism in every sale.